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Physiotherapy, Spinal, Sports and Complementary Care Clinics in London 2017
Patient Service Award

Awarded by is a major healthcare search engine, listing clinics from 135 countries around the globe. In the last year over 17 million people visited the comparison site to find and compare clinics.

This award was made to clinics deemed to have demonstrated a clear and measurable commitment to patient service; based on analysis of consumer feedback from patients over a 12 month period.

Customers rated clinics based on a variety of measures including:

  • how well the clinic treated them
  • how quickly they were contacted
  • how quickly they were seen
  • how happy they were with the treatment

Practice owner Jill Dean reflected on the award:

“Here at Physio in the City we are delighted to have been awarded the WhatClinic’s prestigious Patient Service Award. Less than 2% of clinics win the award each year, and we couldn’t be prouder of our team. Customer satisfaction is at the heart of Physio in the City and to receive such positive feedback is fantastic.”

Due to this award, we were featured on Chartered Society of Physiotherapy website .

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Alain Cauchi

Sophie has a very sympathetic and empathetic nature and using her extensive knowledge works well with you to determine the injury cause so that she can develop the right treatment and rehab program for you. My injuries were calf and hamstring related brought on by short hip flexors and weak glutes.

After some initial treatments which involved massage and acupuncture we spent less time on the treatment table and more time concentrating on developing the right conditioning techniques to gain strength in the weak areas.

These weaknesses consequently turned into strengths to prevent me re injuring myself and successfully being able to run confidently. I am so thankful that I had Sophie as my Physio, who was able to give the right treatment and advice to get me through this.

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