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Physiotherapy, Spinal, Sports and Complementary Care Clinics in London 2017
Patient Service Award

Awarded by is a major healthcare search engine, listing clinics from 135 countries around the globe. In the last year over 17 million people visited the comparison site to find and compare clinics.

This award was made to clinics deemed to have demonstrated a clear and measurable commitment to patient service; based on analysis of consumer feedback from patients over a 12 month period.

Customers rated clinics based on a variety of measures including:

  • how well the clinic treated them
  • how quickly they were contacted
  • how quickly they were seen
  • how happy they were with the treatment

Practice owner Jill Dean reflected on the award:

“Here at Physio in the City we are delighted to have been awarded the WhatClinic’s prestigious Patient Service Award. Less than 2% of clinics win the award each year, and we couldn’t be prouder of our team. Customer satisfaction is at the heart of Physio in the City and to receive such positive feedback is fantastic.”

Due to this award, we were featured on Chartered Society of Physiotherapy website .

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Valerie Osband

I just wanted to email to thank both Greg (for Physio) and Mark (for sports massage) for really great sessions! I completed my first Ironman race on Sunday, won my age group, and have qualified for the Ironman World Championships in Hawaii in October!

I am sure I will be back in to Physio in the City over the next months until then, but thought would let you know so you can thank them directly!

Kind Regards, Valerie

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